The acceptance of the rate or the repair of services based on what is quoted by those who understand and expressly approve the list of contracting clauses attached to this quote/rate.

–Section A: Quote price

1. The validity of the quote prices for services will normally be 15 calendar days from the date of presentation, unless the rate itself will mention a specific term of validity or world conditions so demand.

2. In all maritime quote prices for containers, the responsibility of the containers and the expenses that may be generated before the shipping company are contemplated on behalf of SERA, for which SERA, in the care and protection of its interests, reserves the presentation of the guarantee documents and the payment itself for the guarantee of containers for the shipping lines.

3. The logistics quote for international services will be based on the INCOTERM provided by the client or the one agreed between buyer and seller.

4. The quote prices are made based on the information received regarding dimensions, weights and type of cargo, if this information characteristics are different, the final price and corresponding invoices will be those corresponding to the final dimensions.

5. All services provided or to be provided must have a quote and prior written authorization, either by email or other digital means, such as instant messaging, which serves as evidence of the authorization.

6. The quote prices do not include extraordinary expenses imposed by shipping companies, airlines or carriers, nor surcharges for fuel, maneuvers in ports, airports or border warehouses derived from cargo handling; prior examination of goods; customs clearance, customs examinations; arrests or investigations, as well as stays, overweight and unit delays.

–SECTION B: Collections, Payments and Billing.

7. The currency charged will depend on the service and its previous price. SERA MEXICO S.A. DE C.V. is only authorized to bill in USD/MXN, so any quote in another currency will be translated into the exchange rate published (D.O.F.) corresponding to the day of billing. Services operated in national territory are grounds for VAT.

8. For the payment of invoices for service in national currency on services invoiced in foreign currency, the commercial exchange rate of the day of payment will be taken, previously agreed with the SERA administration area. In which you want to settle the invoices in USD payable in National Currency, we request that you approach your executive of our company to know the exchange rate published in the department. Since your payment in MXN will be in the exchange rate published by the administration department.

9. Expenses for container delays and stays are the responsibility of the final receiver of the goods or whoever contracts the services of SERA.

10. Contributions, taxes, quotes, guarantees nor rights caused by the import or export of the merchandise in favor of the treasury are not included.

11. If the client is not up to date with the payment of their invoices, and/or their account statement, the operations may be stopped without SERA absorbing any additional expense due to the delay of the operation.

12. For concepts invoiced in delays, storage or maneuvers in which SERA only provides a re-invoicing, payment and financing service; an additional consideration of 8% will be charged on the net amount. So that you can cover the costs of bank transfers, foreign currency dispositions and the natural financing of these payments.

–Section C: International Services

13. The itineraries and maritime, air or land routes are estimated dates, which are subject to change or delay due to the nature of international transportation. SERA México SA de CV fulfills the function and responsibility of monitoring and alerting the client to any changes. But the company is not responsible for the delay or change of itinerary before these routes for reasons beyond our coordination.

14. In the International Land Transportation service, loading or unloading maneuvers are not considered, these are carried out by the supplier or consignee. Unless specified in the quote price.

15. For the Express Revalidation you must have all the presentation elements for it. In case of the revalidation requires the original presentation of the HBL/MBL, the process must be strictly respected. In case of not having a release from the origin of HBL or MBL due to lack of payment to the supplier, SERA will not be responsible for extra expenses generated.

16. For all export cargo is required to be collected, the weights and dimensions of the cargo will be validated to confirm or, where appropriate, update the quote.

17. Customs inspections by foreign authorities carried out in the country of origin and/or destination are not normally quoted in logistics. If these inspections are presented generating a cost, they will be transferred to the client.

18. It is the responsibility of the importer to manage the certificates of origin with their supplier in accordance with the Mexican regulatory framework, so prior to shipment, the SERA team must be notified of the need for it, so that it can be requested and validated. Likewise, it applies to Official Mexican Standards, Labeling, Permits, Certificates and any non-tariff regulation or restriction.

–Section D: National Services

19. In the National Land Transportation service, loading or unloading maneuvers are not considered, these are carried out by the supplier or consignee in accordance with the incoterm. The free period for loading/unloading is 6 hours, for loose or consolidated cargo there is 1 hour; after this period additional expenses per stay will be generated.

20. National land transportation services do not include the cost of managing Internal Transit (in-bond), nor maneuvers or rights generated by the nature of this service. For operations with internal transits, it will only be possible to operate under the Train plus Truck modality, under prior request/acceptance of the shipping company so that it can be managed in the BL. The cost for the "in bond" procedure will be determined according to each shipping company.

21. In the National Terrestrial Transport service, the trip by toll highway is not contemplated, unless the price indicates so, nor the hiring of custody. If, due to the client's instructions or the instructions of his policy, he wishes to use a toll road and custody, he must inform the SERA executive in writing.

22. Any land freight service must be requested 24-36 hours in advance prior to the required service. The National Land Freight service adheres to the regulatory framework of the S.C.T. complying with all regulations for the movement of goods in national territory. It is limited to the transportation of up to 21 tons in full configuration, and up to 22 tons in single configuration plus the tare weight of the container; a surcharge and fines may apply if the allowed weight limit is not met. Although the quote itself includes shipments with excess weight, neither SERA nor the transport company is responsible for any incident that may occur during the journey due to weight.

23. In the contracting of the full or simple base national land freight service (within shipping company-BL), it must be authorized by the S.C.T according to the route to be used. The client will only be able to use this draw and the benefit of the cost when the two containers are of the same operation, origin and destination. For all services with "in land" (land freight within the shipping company), full base deliveries are contemplated, subject to availability and team tie. In case of requiring simple service within the BL this last change has a cost, which will depend on each shipping company and circumstance, therefore, it will be quoted separately and only upon express written request of the client.

–Section E: Insurance

24. The merchandise does not travel insured (nor the container), contracting international cargo and/or container insurance is optional, and is contracted separately from international or national freight, it will be contracted under prior instruction or written request. For complete coverage of the journey, it is recommended to request the policy 48 hours prior to the collection or departure of the merchandise.

25. In case of theft, damage or loss of the merchandise, there is a claim period of up to 5 days to notify the insurer (and/or shipping company) to initiate the case of investigation of the policy to be claimed. Likewise, it is requested that all merchandise received at the time of delivery of the cargo in its warehouses be signed to the carrier under the following legend "RECEIVED, SUBJECT TO REVIEW QUANTITIES AND CONDITIONS OF THE MERCHANDISE". The foregoing applies to policies contracted directly with SERA Mexico. All third-party policies must consult the conditions with their corresponding insurer.

26. For contracting insurance policies with SERA, the minimum charge per premium is $65.00 USD.

27. The rate includes a Box Container Insurance courtesy of SERA, which covers the box-container against the risk of damage or loss (merchandise not included). The coverage applies to national "warehouse-warehouse" routes, and only applies to imports, including container return. Applies to Maritime and multimodal transport. The maximum validity in land sections is 60 days. This would be for standard containers of 20”, 40”, 40” HC. Deductible does not apply. Restrictions apply and there is a deductible in accordance with the corresponding policy issued for each case.

–Section F: General specifications

28. It is the responsibility of the client or consignee of the cargo to inform the conditions and regulations of delivery and/or unloading prior to the coordination of the service. Since, in the face of any circumstance or difficulty in delivery, it will be the customer's responsibility due to the process and cost.

29. SERA MEXICO S.A. DE C.V. is an associate member of the Mexican Association of Freight Forwarders (AMACARGA) as well as the International Federation of Freight Forwarders Associations (ALACAT) with which all documents and instructions issued are supported and endorsed by the “Standard Trading Conditions” (STC). Which serve as a standard for the contracts and conditions between provider-client in the coverage of their services.