The rates contained in this quotation are subject to change, with or without prior notice, due to, including but not limited to, exchange rate fluctuations, international freight market rates, and any other similar or analogous causes.

It is further accepted and acknowledged that the quoted rate and the corresponding instruction to proceed with the shipment shall imply acceptance of the stated rates and all other terms and conditions applicable to the respective shipment, pursuant to the corresponding agreement and all applicable domestic and international regulations, including, without limitation, cancelled, void, or unused shipments, and such obligations shall remain in force until the return of containers, payment of demurrage and storage charges, including cargo abandoned by the customer.

The estimated shipment date is required in order to coordinate dispatch and receipt.

All rates indicated in this quotation are subject to the policies, terms, and conditions of SERA MEXICO, S.A. DE C.V., specifically those set forth herein, and supersede any verbal or written agreement previously established.

This quotation refers exclusively to the services expressly described herein and therefore does not include, by way of illustration but not limitation, transportation insurance, deconsolidation, transfers, cargo custody, handling charges, wharfage, bill revalidation, taxes, customs duties, demurrage charges, storage fees, loading and unloading operations, or any other similar or analogous charges.

Goods are transported at the sole risk and expense of the shipper/consignee. Container and/or cargo insurance is not included unless expressly requested in writing prior to shipment coordination.

Any claim must be submitted within a maximum period of five (5) days following completion of the service and/or delivery of the cargo.

For all ocean freight quotations involving containers, SERA MEXICO, S.A. DE C.V. assumes responsibility for containers and any expenses incurred before the shipping line. Therefore, in order to protect its interests, SERA MEXICO, S.A. DE C.V. reserves the right, at its sole discretion, to issue guarantee letters and/or make payments related to container guarantees required by shipping lines.

International logistics quotations shall be based on the INCOTERM provided by the customer or otherwise agreed upon between buyer and seller.

Quotations are prepared based on the information received regarding dimensions, weight, and type of cargo. Should any of these characteristics differ, the final price and corresponding invoices shall be adjusted according to the actual dimensions and specifications.

Express bill revalidation requires all necessary supporting documents. Where original HBL and/or MBL presentation is required, the established process must be strictly followed. If the HBL or MBL cannot be released at origin due to non-payment to the supplier, SERA MEXICO, S.A. DE C.V. shall not be liable for any additional costs incurred.

The importer is responsible for obtaining certificates of origin from its shipper in accordance with Mexican regulations. Prior to shipment, the customer must notify SERA MEXICO, S.A. DE C.V. of such requirement so that it may be requested and validated accordingly. The same applies to Mexican Official Standards (NOMs), labeling requirements, permits, certificates, and any non-tariff regulations or restrictions.

For all export cargo requiring pickup service, cargo weight and dimensions shall be verified in order to confirm or update the quotation, if necessary.

SERA MEXICO, S.A. DE C.V. shall not be liable for any LOSS, ACCIDENT, TOTAL OR PARTIAL THEFT OF CARGO transported without insurance coverage.

Cargo pickup service is provided on an FOT–FOT (Free on Transport) basis and does not include loading and/or unloading operations.

For inland transportation contracted under a Bill of Lading, full service applies to double-trailer operations (two containers per tractor unit), subject to shipping line availability, and excludes loading and unloading services. Additional charges shall apply for single-trailer service.

Should the customer require warehousing services and request them in writing, such services shall be quoted separately. The liability of SERA MEXICO, S.A. DE C.V. shall not exceed that assumed by any intermediary or subcontractor involved in the service. Likewise, SERA MEXICO, S.A. DE C.V.'s liability shall be limited to the compensation provided by the respective warehouse operator.

The billing currency shall depend on the service and the corresponding quotation. SERA MEXICO, S.A. DE C.V. is authorized to invoice only in USD and MXN. Therefore, quotations issued in any other currency shall be converted using the applicable exchange rate published by the Mexican Official Gazette (D.O.F.) on the invoice date. Services performed within Mexican territory are subject to VAT (IVA).

Services rendered must be paid in the invoiced currency. If payment for services invoiced in foreign currency is made in Mexican Pesos, the commercial exchange rate in effect on the payment date shall apply and must be confirmed beforehand with SERA MEXICO, S.A. DE C.V.

If the customer is not current on invoice payments and/or account balances, operations may be suspended without SERA MEXICO, S.A. DE C.V. assuming any additional costs arising from operational delays.

In cases where weight and dimension limits established under NOM-012-SCT-2-2014 and NOM-012-SCT-2-2017 are exceeded for ground or multimodal transportation, the customer shall be responsible for any additional charges, fines, detention, and related expenses.

For ocean freight transportation, the customer shall provide SERA MEXICO, S.A. DE C.V. with the corresponding weight certificate or weight ticket issued by a scale certified under NOM-010-SCFI-1994.

Sailing, departure, arrival, and delivery dates are the sole responsibility of the principal carrier.

Frequencies, routes, connections, and transit times are subject to change without prior notice.

SERA MEXICO, S.A. DE C.V. shall not be responsible for timeframes or procedures inherent to customs clearance processes.

Rates for Dangerous Goods (DG) shipments do not include preparation or correction of the Dangerous Goods Declaration (DGD). IMO-classified cargo remains subject to carrier acceptance.

Packaging must be suitable for transportation and is the sole responsibility of the customer. Wooden packaging must comply with NOM-144-SEMARNAT-2012 and internationally recognized phytosanitary requirements, including fumigation and proper marking. Additionally, cargo must be properly identified and labeled.

The liability of SERA MEXICO, S.A. DE C.V. shall not exceed the limits established under applicable international conventions and treaties, including but not limited to ICAO, FIATA, Hague-Visby Rules, Montreal Convention, UNCTAD, ICC Rules, Standard Trading Conditions (STC), the Mexican Federal Roads, Bridges and Motor Transportation Law, and the Railway Service Regulations. Accordingly, such liability shall not exceed that assumed toward us by rail operators, shipping companies, airlines, trucking companies, intermediaries, or subcontractors participating in the transportation process.

In ground transportation operations where cargo must remain overnight before transport to destination or upon arrival at the delivery point, such circumstance shall not be deemed warehousing service. The liability of SERA MEXICO, S.A. DE C.V. shall be governed by the applicable transport document and the limits established by the Mexican Federal Roads, Bridges and Motor Transportation Law.

Domestic Ground Transportation services do not include toll road usage unless expressly stated in the quotation, nor do they include cargo escort/security services. Should the customer or its insurance policy require toll-road transit and/or security escort services, such requirement must be communicated in writing to the SERA MEXICO, S.A. DE C.V. representative.

Services covered by this quotation are subject to the terms and conditions printed on our shipping instructions, invoices, generally accepted industry practices, and applicable agreements, as the case may be, which are available upon written request. The parties further represent that they possess the authority to bind the entities they represent, whether through legal representation or business management authority.

The customer represents, under oath and under penalty of perjury, that it possesses lawful financial resources sufficient to pay for the services rendered by SERA MEXICO, S.A. DE C.V.

The parties agree that any notice arising from this quotation shall be made in writing and may be delivered electronically through instant messaging platforms, email, or similar means, both parties recognizing the validity and enforceability of such communications.

The applicant further acknowledges that all email communications, services, and/or contacts between employees, managers, directors, and/or partners using the official email domains of either party shall have full legal effect regarding this quotation, its acceptance, follow-up, and execution. Any changes to such contact information must be communicated in writing, and the party failing to provide timely notice shall bear any resulting consequences.

Any modification to these Terms and Conditions must be made in writing and accepted by both parties.

For the interpretation and enforcement of these Terms and Conditions, the parties expressly submit to the laws of the United Mexican States and the jurisdiction of the competent courts of Mexico City, waiving any other jurisdiction that may apply by reason of their present or future domicile.

Acceptance of this quotation by signature, email, or actual use of the services constitutes the customer's express consent to these Terms and Conditions.

SERA MEXICO, S.A. DE C.V. adheres to the Standard Trading Conditions for Freight Forwarders issued by the Mexican Association of Freight Forwarders (AMACARGA).

SERA MEXICO, S.A. DE C.V. makes these Terms and Conditions available to the customer as applicable to the accompanying quotation. Acceptance of such quotation, whether in writing, by electronic means, or through the actual use of the quoted services, shall constitute the customer's express and legally binding acceptance of each and every term and condition set forth herein.